Posts filed under 'Customers'
Attending Digital Dealer (Oct. 5 - 7) in Las Vegas?
Get invaluable insight into how the online behavior of car shoppers has dramatically changed from 2007 according to Google, YouTube, Facebook, and others, and strategies to capitalize on the shifts in shoppers' online activities throughout the buying funnel. Find it only at Session #109 on Wednesday, October 5 at 1:50pm with HomeNet's Mike Mitson!
For instance, you will learn…
• That 50% of all online car shoppers buy within 6 weeks of first searching for make and model… and how to capture their attention right then, wherever they are online
• That 80% say they used Google when searching for make and model… and how to beat out other Google Adwords advertisers
• That 25% of all car shoppers used mobile web to conduct some portion of their research… and where in the buying process they used it most, enabling you to precisely focus your mobile marketing to their greatest need at that stage in the purchasing process.
• And this is just slide 1!
What action items will you take back to the dealership?
1. Insights into industry trends and online shopping behaviors
2. Strategies to capitalize on the shifts in shoppers' online activities throughout the buying funnel
3. Best practices in inventory management of the top dealerships to ensure your dealership and inventory are in front of shoppers at each decision juncture in the buying process
4. How to engage shoppers online… wherever they are and whatever they're doing
Mike Mitson is director of sales for HomeNet Automotive, the leading provider of online inventory marketing solutions. Mike and his team are responsible for all direct-to-dealer initiatives in the Eastern half of the U.S. Formerly senior account manager at Autobytel and southeast regional manager at Zag.com, Mike has over 20 years of sales, management, and marketing experience in the automotive industry helping dealers, large dealer groups, and OEMS to profitably sell more cars.
Here's a brief overview: http://www.youtube.com/watch?v=vy025GMKcyU
September 29th, 2011
January 11, 2010 (West Chester, PA) - HomeNet Automotive, the leading online inventory solutions provider for auto dealerships, and Edmunds.com today announced a partnership that allows dealers to list their inventory on Edmunds.com and receive high quality leads in return from consumers visiting Edmunds.com. HomeNet is offering this lead program to users of its Inventory Online (IOL) Internet Marketing Suite customers, which facilitates the listing of inventory online for over 15,000 automobile dealerships nationwide.
Dealers who participate will be able to sell more cars with less effort, according to HomeNet’s Neal Gann, Vice President of Strategic Relations. "It is well known in the industry that Edmunds is one of the premier auto shopping sites and that Edmunds leads have among the highest closing ratios," says Gann. "Consumers who visit Edmunds.com are affluent and educated, and they have great credit. These are every dealer’s dream buyers."
In fact, Edmunds.com indicates that of the 15.8 million unique visitors to its site each month, 80% own their home, and 70% are married. In addition, Edmunds.com is the most visited automotive site for consumers earning over $100,000 as well as for people with investment portfolios of $250,000 or more.
"HomeNet continues find ways to help our dealers get the most from our online inventory marketing solutions, and so we’re always looking for best-in-class marketing opportunities for them to get their inventory in front of more buyers. This is definitely one of those opportunities," adds Gann.
With the Edmunds.com inventory-based lead program, dealers only pay for the leads they receive, so it is a self-sustaining arrangement, according to Sean Peoples of Edmunds.com. "Dealers have nothing to lose with a per-lead revenue model, and they gain free exposure with Edmunds’ nearly 16 million monthly visitors to boot," says Peoples. "Unlike sites that charge a flat monthly subscription, even with no lead activity, HomeNet is only charging dealers based on that dealer’s success, so the dealers can’t lose."
HomeNet’s Inventory Online (IOL) Internet Marketing Suite is a vehicle marketing solution that helps thousands of automotive dealers to sell more cars online. IOL’s web-based applications streamline the process of converting raw DMS data into consumer-friendly and emotional online ads. IOL offers rich functionality for DMS polling, Premium VIN Enhancement, video, search engine optimized (SEO) vehicle display pages, price analysis, unlimited photos, text messaging, email ads, automated distribution to hundreds of 3rd-party services like eBay, Craigslist, and Oodle, mobile lot management, and more. IOL solutions quickly turn every vehicle on the lot into a compelling, online point-of-presence… and a gateway into the showroom.
About HomeNet Automotive: HomeNet is a privately owned automotive technology provider. Founded in 1996, HomeNet's core focus is providing innovative technology solutions to help automotive dealers increase online sales. HomeNet offers its products to a variety of customers including dealers, OEMs, website providers, CRM providers, digital lot management companies, finance/leasing agents, auction agents, and more. The company is based on Christian principles and is headquartered in West Chester, PA, with satellite offices in FL, GA, TX, TN, CA, IL, IA, MI, NC, OR and UT. For more information, please visit www.homenetinc.com. For more information regarding Edmunds.com inventory lead program, dealers should contact the HomeNet Sales Team at salesteam@homenetauto.com or 877-738-3313.
About Edmunds Inc.: Edmunds Inc. publishes four Web sites that empower, engage and educate automotive consumers, enthusiasts and insiders. Edmunds.com, the premier online resource for automotive consumer information, launched in 1995 as the first automotive information Web site. Inside Line launched in 2005 and is the most-read automotive enthusiast Web site. CarSpace launched in 2006 and is an automotive social networking Web site. AutoObserver.com launched in 2007 and provides insightful automotive industry commentary and analysis. Edmunds Inc. is headquartered in Santa Monica, California, and maintains a satellite office in suburban Detroit.
January 11th, 2010
Appearing in 1/10 AutoSuccess Magazine
By Tim James
Director of Sales
HomeNet Automotive
When faced with a problem that only an expert can fix, everyone feels vulnerable if we don’t know a trustworthy expert to call upon, someone responsive, experienced, and reliable who we know will give us a fair price in exchange for quality service that they stand behind. Without such an expert in our phone directory, a small matter can become a big source of worry.
Let’s say your family doctor says you need a knee replacement. Unless it’s an emergency, it’s not likely that you would drive to the local hospital and ask for the next available orthopedic surgeon. You would probably spend a few months getting mentally ready, unsure how to research surgery options, surgeons, and facilities. Feel the anxiety?
Many people feel the same way when buying a car.
Now, suppose a colleague had a knee replaced last summer. She can’t stop telling people about how wonderful her new knee feels. She talks about her doctor like he’s a god (regardless of the actual qualifications of the surgeon). She tells you about how the physical therapy facility sent a van, so her husband didn’t have to take off from work three times a week to drive her. And, when you share that you need your knee replaced, your colleague earnestly responds, "You need a knee replacement? I’ve got a guy who’ll fix you right up. Just look at me! I’m walking three miles a day! You really need to call my guy. Here’s the number. Call him now."
Ah, you're saved! Someone’s got a guy!
They’re everywhere, these "guys." You need concrete poured? I’ve got a guy. Need your pants taken in? I’ve got a guy for that, too.
I’m sure you know a "guy" in the car business, too, the industry veteran who seems to have a lock on your local community. Everybody in town, maybe even your uncle, buys their car from this guy. He knows everyone by name, their kids, too. Forget "taking ups" or prospecting using the CRM, he has a large book of customers that he sends birthday cards to and always seems to have people referring him business. Yeah, you know the guy.
Wouldn’t you LOVE to be the "guy" to your customers?
What does the guy know that you don’t? What every guy knows how to do is create what marketers call an evangelical client, a customer who enthusiastically promotes their "guy’s" business, product, or service through word-of-mouth without solicitation. Evangelical customers feel great reward from helping both the person in need and the business they are promoting. They enjoy the fact that because of them others are having the same successful experience they did. They believe in a better world and this is one way they actively contribute to it; in essence, they feel their community worth is enhanced with every "convert."
An evangelical client is the ideal customer for several key reasons:
1. He genuinely likes you and wants you to do well.
2. He is willing to pay more because you offer the whole package (decent product, fair price, you’re here to stay, and that certain "guy"-ness).
3. He wants to help others, and that motivates him to tell others about you (that also makes him credible).
4. He is a not just a happy, repeat customer, he is a walking testimonial, working for you without compensation.
5. He refers "softened" customers to you, meaning they’re already sold on essential intangibles like trust, reputation, and fairness before they walk into the showroom.
6. He offers you solid suggestions on how to improve your business.
7. He sends you more business than your brother-in-law.
Priceless, right? You bet. We should all be so lucky… and we can.
How do you create evangelical clients?
1. Be trustworthy. Even if you have fierce sales skills, if your mentality is that every deal is a notch on your quota bedpost, customers’ radar will go up, and they will get a sense that they mean nothing more to you than cash. The only customers you will attract in that case are the ones looking for the best deal… in other words, they’ll be using you, too. Worse, without solid referrals to carry you through times of lean advertising budgets, you’ll go hungry. You also won’t last long in any one dealership, which makes it impossible to build an evangelical client base. Voluntarily ensuring transparent, win-win transactions will build trust and pay out far more in the long run.
2. Treat every customer right. Listen, put yourself in their shoes, and do whatever you can to meet their needs. Every once in a while, exceed their expectations, like the van that shuttled your colleague to physical therapy appointments.
3. Care about your customers. Keep notes on every one of them, including the names of their spouse and kids, birthday, anniversary, hobbies, etc. Take a photo of them with their new car and create a scrapbook with their testimonials for prospects to flip through on your desk.
4. Be human. Show your personality. Create a photo montage screensaver of your family. Whatever your hobbies, put evidence of them on your desk to help you connect with your customers on a personal level. That emotional connection is imperative for the evangelical customer.
5. Be personal. Today, technology is widening the gap between consumers and the car sales professional by providing all of the information the consumer needs online and removing all personal interaction until the customer finally shows up on the lot after weeks of research. If technology is removing so much communication throughout the buying cycle, how can an auto sales professional become the "guy?" The exact same way the "guy" became the "guy" before all of this wonderful technology. Take the time to truly get to know your prospects and communicate with them (utilizing technology) throughout the buying cycle and beyond, even if they do not buy from you. Let your CRM do the work of the follow up, but know what "work" it is doing. Know what each email says, and follow up with your own personalized emails and phone calls. Get out and become a positive part of your community. If you want to be the "guy," you have to invest the effort necessary to cultivate meaningful interactions with your customers in all stages of their buying cycle.
6. Be grateful. Stop and appreciate what they’re doing for you and actively thank them. Write thank you notes after every referral, whether the deal closes or not. After they’ve sent you a few customers, send them a small but highly meaningful gift, like if your customer likes to fly fish, send them a dozen hand-tied flies. The point is not the expense, it's to show that they mattered enough for you to remember something important to them.
7. Be humble. Ask them how you can improve and listen carefully to their ideas. These people like to feel needed and helpful. They will appreciate the opportunity to better the world. Even if their suggestion is something you already do, don’t dismiss the idea (instead, look at how you can better create consumer awareness around that service since your best customers don’t know about it). Appreciate that they took the time to think of an idea and be honest with you.
8. Be responsive. When an evangelical customer calls, answer the phone. It’s usually important. In fact, it’s usually a lead or a complaint. In either case, it’s important that you’re on top of it. Most amazing about evangelical customers is that they are so loyal, they will excuse the occasional poor experience, even going so far as to rationalize a bad experience had by a convert with a stream of logical reasons ("Maybe their website was down…" "Maybe there was an emergency in the family…" "Maybe it was defective. It happens. Mine still works great. Call my guy, he’ll take care of you," etc.). The evangelical client doesn’t want to be wrong about you.
And you don’t want the evangelical client to be wrong about you.
As passionately as the evangelical client sings your praises, he can also ruin your name in his circle of influence… and do so with that same passion. Remember, he’s out to create a better world, and if that means people should avoid your business, he’ll freely tell them to do so. To him, spreading a cautionary word is just as helpful as a recommendation.
The good news is evangelical customers are naturally forgiving people. Should something happen that causes your customer to slip out of evangelism or flip alliances, go back to #1 and work toward renewing your relationship. They’re worth it. Just ask any guy.
For more information and resources on creating evangelical clients, please check out these sources:
Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force by Ben McConnell and Jackie Huba (Kaplan Business, 2002)
There's a Customer Born Every Minute: P.T. Barnum's Amazing 10 "Rings of Power" for Creating Fame, Fortune, and a Business Empire Today - Guaranteed! by Joe Vitale and Jeffrey Gitomer (Wiley, 2006)
Managing the Customer Experience: Turning Customers Into Advocates By Shaun Smith and Joe Wheeler (FT Press, 2002)
The Brand Who Cried Wolf: Deliver on Your Company's Promise and Create Customers for Life by Scott Deming (Wiley , 2007)
Exceptional Selling: How the Best Connect and Win in High Stakes Sales by Jeff Thull (Wiley, 2006)
HomeNet Autmotive makes Inventory Online (IOL) solution helps automotive dealers sell more cars and save time by converting DMS data into emotional online ads with compelling descriptions, video, SEO display pages, price analysis, automated distribution, and more. Visit HomeNet at www.homenetinc.com.
December 17th, 2009
Reprinted from 12/09 AutoSuccess Magazine, p 28
By Tim James
Director of Sales
HomeNet Automotive, Inc.
Everyone wants to come up at the top of search engine results pages (SERPs), but the truth is, in this industry there are millions of pages sharing similar content and most of your keywords. The search engine optimization (SEO) tricks of the yesteryear no longer work well, and many will get you penalized, some so badly you’d be better off with a new domain name and website.
For instance, it used to be popular to add blocks of keywords at the bottom of pages in the same color as the page’s background, making those words invisible to visitors but indexed by search engines. Such practices littered search results with worthless and unrelated pages, and the public abandoned those search engines (remember Alta Vista?). In order to make money, search engines depend on ad revenue, which depends on quality search results, so search engines are always honing their ranking algorithms and methodology.
Here are some SEO recommendations that you can employ now to pull more traffic to your site, rank higher in SERPs, and increase conversions (visitors taking some action indicating interest in your site, like clicking on a link to go further into your site, watching a video, or contacting you):
Know the goal for each page of your site, and create its page title, URL, keywords, alt tags, etc. accordingly. Is your aim for vehicle display pages to direct traffic to your showroom? Then your site should include a landing page for every car in your inventory, and the configuration of those pages should be individually search engine optimized to appeal to the person who is searching for that vehicle. Alternatively, there may be sections of your site where your goal is to build community, your brand, and customer loyalty. Not everyone who visits your site is a solid prospect at that moment, but that is no reason to ignore them. Woo future buyers by presenting them with compelling content, an engaging community, and keywords specific to what they may be searching for.
Content is king, queen, and pied piper. No matter what other SEO tricks you use, the fact remains that high quality, relevant content is still your number one tool to not only interest your visitors but ensure that search engines deem you—and your web pages—credible. According to Edmunds.com, 85% of all prospective buyers search online first before buying a car. Think of it as having one chance for you to establish credibility and trust, as well as to get them to happily follow you into the showroom.
Place the most important content “above the fold,” which means readily visible in the standard browser window without scrolling down. Search engines consider this your most essential information, and it earns higher ranking stature than content residing “below the scroll line.” Not to mention, what greets people once your page loads had better be your most relevant information! Rather than have long pages that incorporate disparate information, you’re better off with shorter, highly focused pages.
How-to articles and blog posts are good content for SEO as well as informative and entertaining for your prospective customers. Imagine how both will love your glossary page entitled, “Automobile Service Terminology for the Automotive-Challenged“ or a blog post called, “66 Winterizing Tips for Every Rochester Car Owner,” or a weekly Q&A from your service manager. From within your blog posts, link to deeper pages on your site, as cross-linking adds SEO reliability to your deeper pages, especially if those links are followed. While you’re at it, be sure to include service coupons, pictures, and videos on those blog pages.
A picture is worth 1,000 words—and many clicks, particularly when you use page-relevant alt tags on all your photos. In addition, the more photos you have, the more consumers will perceive your operation as transparent and, therefore, trustworthy. On vehicle landing pages, I recommend no less than 24 pictures of any one car, and even then, I would go for 30 or more, particularly for pre-owned vehicles. What shoppers can see with their own eyes, they feel more secure—and passionate—about. Along those lines, be forthright and include photographs of anything out of the ordinary on the vehicle to avoid accusations of non-disclosure (if there is any body damage, even a scratch, post a close-up of it).
Video is the new darling with sales managers because it creates tremendous emotion with shoppers. It’s the new darling of SEO experts, too, because video causes clicks as well as visitors to linger on your page. Videos (and photos) also ensure you get into blended search results (blended search results include related news, images, videos, books, maps, dictionary listings, etc., in addition to the standard blue text listings). Optimize videos using branded and non-branded alt tag phrases.
Analytics: Make it a goal to understand the numbers behind the traffic coming to your site from search engines. If your numbers are declining, why? There are many places to do keyword research (check out Google Insights) to test the value of your keywords. To avoid mixing oranges in with your apples, it’s best to measure brand engagement (the percentage of visitors who searched for you or your product by name) separately from traffic that used some of your top 10 keywords in their search. Regularly evaluate low-ranking pages, and don’t hesitate to change your keywords, title, URL, content positioning, add video, etc. on poor performers.
Bounce rate is a single page visit that results in the visitor leaving your site altogether. To a search engine, a high bounce rate means the content on that page is unrelated to its title, keywords, alt tags, etc., and it penalizes that page. Generally speaking, a bounce rate of >30% is good, 50% is concerning, but any pages near 70% should be immediately reworked.
Site maps help search engines easily index your site and find all those pesky internal pages. For instance, the Googlebot crawls the web by following links from one page to another, so if your site is new or isn't well linked, it may be hard for search engines—and prospects—to discover it.
Page load time may be coming soon to Google’s search ranking methodology. That said, slow page load times won't negatively impact your rankings, but fast load times may have a positive effect. Search engines want to ensure a quality experience for browsers, and next to content, fast load times are a big part of that. People today are used to broadband speed, and if they aren’t getting it, they’ll bounce (see #8).
Finding the millions of online browsers who will be buying a car in the next twelve months is an ongoing challenge. By implementing these ten suggestions in 2010, however, you can increase your chances that they’ll find you.
About HomeNet: HomeNet’s Inventory Online (IOL) Internet Marketing Suite is a vehicle marketing solution that helps thousands of automotive dealers to sell more cars online. IOL’s web-based applications streamline the process of converting raw DMS data into consumer-friendly and emotional online ads. IOL offers rich functionality for video, search engine optimized (SEO) vehicle display pages, price analysis, unlimited photos, text messaging, email ads, automated distribution to 3rd-party services like eBay, Craiglist, and Oodle, mobile lot management (IOL2Go), and more. IOL quickly turns every vehicle on the lot into a compelling, online point-of-presence… and a gateway into the showroom.
Visit HomeNet at www.homenetinc.com. For more information, contact HomeNet at salesteam@homenetinc.com or 866-738-3313.
© 2009 HomeNet Automotive, Inc.
December 9th, 2009
Cover Story Reprinted from Auto Success 10/09
By Tim James
Director of Sales
HomeNet, Inc.
Over the last couple of years, we have seen individuals — both those new to the auto industry and industry veterans alike — defy the conventional wisdom that “the best you can do is survive in this economy” and skyrocket their dealerships into top performers. So we’ve sat down with a few of these superstars and searched out some of the fundamentals that seemed to be common to each.
Start With the End in Mind
There are a lot of places and ways to list your cars online these days. There are so many cool gadgets out there to plug into your Web site for this, that or the other. The fact is that it is easy to lose track of what we are really trying to accomplish. The Internet, like television or radio, is simply another means of communication. People connect to the Internet looking for information or entertainment, just like they do when they turn on the TV or radio. This has created new media sources that provide consumers with the information or entertainment that they desire (some being more popular than others), and thus create the opportunity for you to advertise your inventory.
So where does that leave you? The same place you’ve always been. Your goal is to create ads for your inventory that get people to your lot. The great thing about it is that your own Web site and inventory display pages, if used properly, are also “media sources,” and can now be included in the “channel guide” (a.k.a. search engines) to drive even more people directly to them.
We know that the more information and emotion we have in our ads, the more likely it is they will rank high on the search engines, and the more likely it is that they will satisfy the consumer’s search for information. If this is the case, they will generate more emotional response from the consumer, and this will make your Web site a trusted source of information. The consumer will more likely come back to your Web site later in the buying cycle.
So before adding any new products or services, you need to ask yourself the following questions:
• Does this add (or make it easier to add) more information to my ads?
• Does this add (or make it easier to add) more emotion to my ads?
• Can I accomplish the same results with the resources and tools I already have?
“A couple of years ago, online advertising was a luxury; now it’s a necessity,” said David Metter, chief marketing officer of MileOne. “I think that everyone talks about online advertising being cheaper. Online advertising really is more efficient. It’s certainly more on-demand than anything else. With other media, you hope and pray that people see what you’re doing. Online is great because, whether it’s 2 a.m. or 6 p.m., you have the ability to be in front of the consumer when they want it.”
Joe Healy, the Internet director of Houston-based Lone Star Chevrolet, knows how important using effective online advertising can be. “We’ve moved up to be the No. 3 Chevy dealer in the nation, and part of it is we’ve changed our media mix,” he said. “We still do some branding with newspaper ads and television and a little bit of radio, but we’ve placed probably 300 percent more emphasis on the Internet. There’s no billboard department here. There’s no newspaper department here. But there is an Internet department. We’re able to measure those results very quickly. It’s grown for us rapidly; about 37 percent of our overall business is done through the Internet with only nine salespeople. I have about 18 percent of the sales force, and we’re doing 37 percent of the business.”
The ability to use a number of photos also is a huge selling tool, Healy said, and one that many dealerships don’t take advantage of. “Most of our competitors show nine or 10 photographs. We have a bare minimum of 36 photographs,” Healy said. “ On eBay, we’ll do up to 70 photographs. The customer likes full disclosure, especially because we may ship the car out of the country, so we’ll identify even a minor scratch. We’re proud of the product we put out there, so we’ll take the pictures. Basically, we’re selling the emotion. We want to put that customer in the car.”
Measure Twice, Cut Once
Starting with the end in mind, you now know that your goal is to create ads for the Internet that drive more traffi c to your Web site and more consumers to your lot. Once you invest your time in creating the best ad that you can create for each and every car, you can focus the majority of your time properly following up on leads and selling cars. This means the more you can automate the process for creating the information and emotion of your ads, the more time you have to sell.
Your goal should be to create business rules — the same business rules that are already in use at your dealership — into your inventory management system to automatically create information and emotion in your ads. The data for those ads can then be integrated throughout your online media and marketing partners’ platforms to create content-rich and highly emotional ads that you can incorporate into your vehicle display ads, manufacturer incentives, vehicle specials, parts and service specials, consumer reviews, video presentations, vehicle test drive videos, text marketing, mobile Web site displays, window stickers, online credit applications, CRM-driven follow-up and life cycle marketing campaigns and so on. Ideally, if you do the work one time, and do it correctly, you can let the technology do the rest for the best results.
“Having one message across your media just makes sense,” Metter said. “It makes it easier for the consumer to remember your brand name or whatever you’re pushing. It’s somewhat subliminal. They walk past the TV and they see your message. They go online and they see the same message. They’re listening to their radio and hear the same message. You can’t help but to be in their consideration when you do that and you do it well.”
Emotion Sells
It’s too easy to forget how emotional the auto purchase process is for the consumer. You sell hundreds of cars a month, but the average consumer will only purchase a handful of cars in their entire lifetime. It is equally easy to get caught up in “information overload” by repeating vehicle features over and over, and not create unique emotional content to sell the consumer.
To the consumer, every car is different. We must create ads that highlight (with photos and dealer comments) all that is unique and different about every car, thus increasing our ability to justify the value, create trust and urgency, and inspire mental ownership.
“Dealers have one of two choices,” Metter said. “Either we can treat our inventory as commodities, or we can really try to build emotion around the car. Customers, as a rule, are emotional about their car purchase. The car is an extension of a someone’s personality. If we really build the story around the car, and how that car might make someone’s life better — whether it’s work or family or whatever — I think certainly helps.”
Healy has seen what emotion can do to move specific vehicles. “I have a brilliant marketing guy, Stuart Russell, who uses a lot of emotional words in our advertising,” he said. “That’s what differentiates us from a lot of dealers. I look at dealers’ ads throughout the country, and a lot of people just use the basic descriptions. Stuart examines every car and personalizes each and every ad. He incorporates a lot of great words and phrases, like ‘exhilarating performance,’ or ‘ice-cold air conditioning,’ and that emotion gets a lot of people to read and look at all the details of that particular vehicle.”
Video can greatly increase the emotional response from the consumer by turning your static, site-based ad into a dynamic, visual ad, provided the video contains the same rich content and emotion needed to “sell” the car vs. “tell” about it. “Trying to ‘three dimensionalize’ the car for the customer makes it easier to make a decision on a certain vehicle,” Metter said. “Again, if that differentiates that car over a competitor’s car, that certainly gives us an advantage.”
Time Is Money
The world moves at supersonic speed today. You can create an ad for a vehicle and have that ad live on multiple Web sites (and in front of thousands of potential buyers) within minutes. More importantly, the data contained in that ad can be used to drive even more traffic to your Web site or any destination that you desire. You spend $5,000, $10,000, maybe even $100,000 per month to advertise on the Internet. Why would you let a car sit on the lot for even one day without being online, let alone a week to 10 days? Think of all the potential buyers who are searching the Web in your market every day, and how many you miss out on when you don’t have your ads online.
Healy said that his dealership makes sure a vehicle is put online as soon as it has been detailed and ready for sale. “Obviously, the quicker we can get it online, the quicker we can sell the vehicle through AutoTrader, Cars.com, the Lone Star Chevrolet web site, etc.,” he said. “It cuts down the number of days the car sits in inventory, plus obviously, the car is never going to look as good as it does right after it’s been detailed.”
Tim James is the director of sales with HomeNet Automotive, Inc. He can be contacted at 866.924.6573, or by e-mail at tjames@homenetinc.com.
November 30th, 2009
West Chester, PA, October 1, 2009 – HomeNet’s Video Online (VOL) Marketing Suite is a video-based Internet marketing system that allows automotive dealerships to create dynamic video commercials for every vehicle in their inventory. By utilizing HomeNet’s Inventory Online (IOL) Internet Marketing Suite, Video Online offers features like API- driven automated video creation and live video upload which allow dealers to take actual videos of their inventory and quickly upload them to their webIOL data files, allowing virtually real-time display on HomeNet IOL Hosting platform which many dealers use as their “online display” of their inventory.
“More and more every day, dealers are understanding that it is the “content” of their videos (vs. just having a video) that gets the consumer emotionally involved and increases their conversion rates,” says Tim James, Director of Sales at HomeNet. James adds, “Just as a dealer’s other online ads have to emotionally highlight the unique and different features of each car to create value, build trust, and inspire mental ownership, the same is true for video. The real power of video is that it allows the dealer to truly sell a car online. With this in mind, we’ve added features to our Video Online Marketing Suite that make it easier for a dealer to create the maximum amount of emotion with the minimum amount of effort.” Some of the recent features added to HomeNet’s Video Online Marketing Suite are:
• Live Video: dealers may shoot actual videos of a vehicle and quickly add that video to their webIOL vehicle data to be distributed across the web
• Video Ad Hosting: dealers are able to upload “non-vehicle-specific” video ads into webIOL that may then be distributed with their vehicle data or as standalone video ads across the webSatellite Videos:
◦ Code Generation: HTML code is generated for each video allowing the dealer to easily embed it on websites across the web
◦ Viral Marketing: built-in video player functionality allows each consumer viewing a video to see “similar videos” of other vehicles a dealer has in inventory as well as save, bookmark, embed, or email each video
◦ Video Slideshows: dealers easily create various sizes of dynamic “banner ads” that can easily be placed on the dealer’s website or 3rd party websites
◦ Video Player Banner Ads: dealers are able to create vehicle-specific banners to enhance the emotion and call-to-action of each video
◦ Multiple Voice Options:
▪ High Quality Text-To-Speech (TTS) driven from a dealer’s webIOL vehicle description
▪ Custom Voiceover allows a dealer to quickly and inexpensively create a professional voiceovers for each vehicle
▪ Human Voice Data-Driven Scripts utilize webIOL vehicle data to generate a voiceover
▪ TTS Data Driven Scripts utilize webIOL vehicle data to generate a high quality TTS vehicle voiceover
Brian Cox, President of HomeNet’s video partner, FlickFusion, comments, “Videos provide visual stimulation and an emotional response; however, provoking an action from a video only happens when people can find it. Having a good video on your website dramatically increases conversion ratios and time spent on your website, but the general population is not on your website day in and day out. FlickFusion and HomeNet have built our video system to be in as many places as possible, all the time. Besides YouTube, you (or the consumer) can embed your videos on sites like Facebook, Craigslist, eBay, social blogs, and pretty much anywhere. Each video then acts like a satellite in cyberspace, a magnetic Point of Presence (POP), for people to find you. When you create a good quality video that sells a car and then multiply your POP exponentially using the power of the Internet, you can see your sales start to increase exponentially, too.”
HomeNet’s Inventory Online (IOL) Internet Marketing Suite is a vehicle inventory management and marketing system, designed to help automotive dealers sell more cars online. IOL’s suite of web-based software applications streamlines the process of converting raw vehicle data from the DMS (dealer management system) into consumer-friendly emotional online advertisements. Complete with DMS polling, Premium VIN Enhancement, an intuitive online interface, automated distribution to 3rd-party services, and much more, IOL is the most comprehensive solution serving the automotive industry.
About HomeNet: HomeNet, Inc. is a privately owned automotive technology provider. Founded in 1996, HomeNet's core focus is providing innovative technology solutions to help automotive dealers increase online sales. HomeNet offers its products to a variety of customers including dealers, OEMs, website providers, CRM providers, digital lot management companies, finance/leasing agents, auction agents, and more. The company is based on Christian principles and is headquartered in West Chester, PA, with satellite offices in FL, GA, TX, TN, CA, IL, IA, MI, NC, OR and UT. For more information, please visit www.homenetinc.com.
For more information regarding “Video Online”, dealers should contact the HomeNet Sales Team: salesteam@homenetinc.com or 877-738-3313.
###
October 1st, 2009
West Chester, PA – July 13, 2009 – HomeNet, Inc. is pleased to announce that its rapid growth and success has continued, despite the economic challenges that have plagued the automotive industry, as well as the global economy as a whole. The Pennsylvania-based automotive technology provider has reinvested substantially into its popular Inventory Online (IOL) Vehicle Marketing Suite, injecting an array of enhancements and powerful new features aimed at helping more than 17,500 dealership locations throughout the United States and Canada to be more competitive in the face of the economic headwinds.
“It’s unfortunate to see how the economic turmoil and uncertainty within our own industry has affected the livelihoods of so many hard-working people, many of which have become our loyal customers and friends,” stated HomeNet CEO Jesse Biter. “We view the current climate as an opportunity to raise the bar and challenge our team to make substantive improvements to our products with one goal in mind – helping our customers to sell more cars online. We’ve nearly doubled our staff in the past year and have been fortunate enough to hire some exceptional talent with valuable industry experience. Our team is absolutely dedicated to doing our part to help dealers to survive and ultimately thrive in these difficult times.”
HomeNet's proprietary Get. Edit. Deliver. technology distributes enhanced vehicle inventory data for thousands of automotive dealers throughout the United States and Canada. HomeNet’s signature solution, the Inventory Online (IOL) Marketing Suite, is an industry-leading vehicle inventory management and marketing system. IOL’s suite of web-based applications helps dealers to efficiently manage their entire online inventory from one centralized location and distribute emotional vehicle advertisements to any online destination. The IOL system also streamlines the inventory aggregation and enhancement process, enabling vendors to better focus on lead generation for their dealership customers and not inventory management/support. As one of the most respected data aggregators in the industry, HomeNet has built successful partnerships with dozens of leading automotive companies. IOL currently processes more than 2.5 million vehicles each day for over 17,500 dealership locations.
About HomeNet, Inc.
HomeNet, Inc. is a privately owned automotive technology provider. Founded in 1996, HomeNet's core focus is providing innovative technology solutions to help automotive dealers increase online sales. HomeNet offers its products to a variety of customers including dealers, OEMs, website providers, CRM providers, digital lot management firms, finance/leasing agents, auction agents, and more. The company is based on Christian principles and is headquartered in West Chester, PA, with satellite offices in AZ, FL, GA, IA, IL, TX, and UT. For more information, please visit www.homenetinc.com.
July 13th, 2009
HomeNet, Inc. CEO Jesse Biter was a featured guest speaker at the recent 6th Digital Dealer Conference & Exposition in Las Vegas. Biter's presentation, "Getting Social
in
an Economic Downturn," focused on teaching attendees how to turn social media initiatives into a legitimate profit center for their dealership.
"As automotive dealers look for ways to save money amid the economic downturn, social media presents a powerful yet cost-effective tool that should be a part of a diverse overall Internet Marketing strategy," commented Biter. "When you strip away the geeky technology and the hip Web 2.0 jargon, social media is simply the digital equivalent of the oldest form of advertising - word of mouth. Sites such as Facebook, MySpace, Twitter, etc. have millions of users from virtually every demographic representing enormous viral marketing potential and dealers can no longer afford to sit on the sidelines."
Biter cited statistics that indicate that the vast majority of social media users are fatigued by traditional media advertising and turn to social media outlets in search of unfiltered/unbiased sources of real-time information. The presentation advised dealers to take a more community-centric approach and learn to “participate” in the conversation on social media websites, rather than alienating users with an unsolicited sales pitch. By taking the time to participate in the conversation and share useful information with community members, dealers can create opportunities to sell cars – without actually trying to sell cars. The presentation also highlighted the importance of utilizing social media for customer retention, brand awareness, SEO, and reputation management.
"There are endless opportunities for consumers to vent their frustrations online," stated Biter. "The last thing your dealership needs is for some random negative comment to appear in the top 10 search results page under your name on Google or Yahoo. Establishing a positive online presence via your dealership blog and a variety of social sites will generate an abundance of content rich pages that can be heavily weighted by search engines. This can help you to avoid allowing a single bad customer experience to morph into an online reputation killer that can spiral out of control."
For more information regarding this conference or upcoming events please visit:
www.homenetinc.com
May 25th, 2009
West Chester, PA – April 20, 2009 – HomeNet, Inc. has announced a new partnership with Automobile Consumer Services, Inc., in an effort to provide an interactive, on-demand payment advertising service to automotive dealers. The new “Drive It Now” service is the latest addition to the automotive technology provider’s popular Inventory Online (IOL) Vehicle Marketing Suite. More than 15,000 dealership locations throughout the United States and Canada will now have an opportunity to display real, eye-catching low payment offers for their vehicle inventory throughout all of their Internet marketing channels.
“Consumers who see real payment offers on vehicle listings can quickly determine affordability and commit to a purchase,” stated Rusty Platt, Director of “Drive It Now” Dealer Services. “Leads generated from “Drive It Now” are pre-sold and ready to buy. We are pleased that HomeNet chose “Drive It Now” as a product of their Inventory Online (IOL) Vehicle Marketing Suite to help dealers generate more quality leads from their websites and online classifieds.”
Dealers can display the “Drive It Now” payment offers on their website(s), online auctions, or online classified listings. When a potential buyer clicks on the “Drive It Now” button, they can instantly customize, select, and secure finance offers. Dealers then receive real-time detailed lead information from customers who are ready to buy. Lease funding sources are also made available to the dealers, enabling them to earn additional back-end reserve profits.
“HomeNet is excited to be working with “Drive It Now” and to offer their next generation lead generation system to our customers,” stated Tim James, HomeNet’s Director of Sales. “As with all marketing, Internet marketing is about creating emotion. The “Drive It Now” system not only creates emotions that inspire urgency and mental ownership, it engages the consumer to generate real-time leads and buyers for the dealership. Factor in that the system can help you hold more gross, offer lease and finance options, and generate higher F & I profits too, this is truly a lead generation system of the future.”
For more information regarding the “Drive It Now” tool, dealers should contact the HomeNet Sales Team at salesteam@homenetinc.com or 877-738-3313.
HomeNet's proprietary Get. Edit. Deliver. technology distributes enhanced vehicle inventory data for thousands of automotive dealers throughout the United States and Canada. HomeNet’s signature solution, the Inventory Online (IOL) Marketing Suite, is an industry-leading vehicle inventory management and marketing system. IOL’s suite of web-based applications helps dealers to efficiently manage their entire online inventory from one centralized location and distribute emotional vehicle advertisements to any online destination. The IOL system also streamlines the inventory aggregation and enhancement process, enabling vendors to better focus on lead generation for their dealership customers and not inventory management/support. As one of the most respected data aggregators in the industry, HomeNet has built successful partnerships with dozens of leading automotive companies. IOL currently processes more than 2.5 million vehicles each day for over 15,000 dealership locations.
About “Drive It Now”
“Drive It Now” is a service of Automobile Consumer Services, Inc. (ACS). ACS is a leading provider of online auto financing and leasing, online vehicle marketing, and software development. Our proprietary technology and automotive experience give ACS a competitive edge in the industry. Visit www.DriveItNow.net for more information.
About HomeNet, Inc.
HomeNet, Inc. is a privately owned automotive technology provider. Founded in 1996, HomeNet's core focus is providing innovative technology solutions to help automotive dealers increase online sales. HomeNet offers its products to a variety of customers including dealers, OEMs, website providers, CRM providers, digital lot management firms, finance/leasing agents, auction agents, and more. The company is based on Christian principles and is headquartered in West Chester, PA, with satellite offices in AZ, FL, GA, IA, IL, TX, and UT. For more information, please visit www.homenetinc.com.
April 20th, 2009
WEST CHESTER, PA – March 20, 2009 – Two members of HomeNet's executive team will serve as featured speakers at the upcoming 6th Digital Dealer Conference & Exposition at the Mirage, Las Vegas, April 19-21, 2009. Given the current economic climate, the event is aptly titled "How to Endure, Survive, and Even Thrive in Tumultuous Times." HomeNet's CEO Jesse Biter will be making his first speaking appearance at the conference while Director of Sales Tim James will be marking his fifth speaking appearance.
“It truly is a privilege to have an opportunity to speak directly to dealers at this important event," commented Biter. "As the conference title suggests, dealers really are facing tumultuous times right now. The goal for both Tim and myself is to do more than simply share our unique perspectives and insights on the automotive industry. We will provide valuable and actionable information that attendees can take home with them and apply to their business, in an effort to maximize the ROI from their Internet Marketing investment."
The last spring conference in Orlando in April drew over 1,000 attendees and featured 60 exhibitors in almost 100 booths spaces. There were over 540 registered dealers, GMs, Internet Sales Managers, e-Commerce Directors and BDC/CRM Managers, and unlike the NADA Convention & Exposition, every one of them was there to learn more about Internet and technology-related issues, both from speakers and from exhibitors. For more information on the event, please visit www.digitaldealerconference.com.
March 20th, 2009
HomeNet CEO Jesse Biter wrote an article that was published in the March edition of AutoSuccess magazine. The article entitled "Don't Let Fear Drive Your Business" encouraged automotive dealers to remain focused on core long-term business strategies, amid the current economic climate.
"There’s no sugar-coating the very serious challenges that are currently facing the automotive industry, as well as nearly every other sector in the global economy. The credit crisis has led to abysmal vehicle sales figures and the near-term economic forecast does little to evoke confidence in the possibility of a rapid recovery. Not to mention, it’s more than a little unsettling to watch CEOs from the Big Three US Automakers trek to Washington, tin cup in hand. But while the challenges may prove insurmountable for some, opportunities for success and even growth will still be available. For those dealers that choose to face this adversity head-on and adapt their business accordingly, the reward may ultimately include capturing market share from more fear-stricken competition."
CLICK HERE to read the entire article.
March 6th, 2009
West Chester, PA – February 23, 2009 – HomeNet, Inc. has announced the release of a new video generation tool which enables automotive dealers to efficiently upload custom video advertisements to the Web. The new Video Online service is the latest addition to the automotive technology provider’s popular Inventory Online (IOL) Vehicle Marketing Suite. More than 15,000 dealership locations throughout the United States and Canada can now further enhance their Internet Marketing via single-click video distribution to popular sites such as AutoTrader.com, Cars.com, YouTube, Craigslist, eBay, Facebook, MySpace, Plaxo, and others.
“As the economic crisis continues to further expand the vehicle buying cycle, dealers need to realize that the Internet Marketing status quo just isn’t going to work in this environment,” commented HomeNet CEO Jesse Biter. “Effective online listings will get consumers emotionally-connected with the vehicle, creating the sense of mental-ownership needed to motivate them to make the move from the computer screen to the showroom. Video Online is a convenient, cost-effective tool that makes it easy for dealers to tap into that raw human emotion, delivering an enhanced multimedia experience that can significantly improve the ROI from your online spend.”
Video Online equips dealers with the ability to create stunning video presentations, utilizing vehicle images from their webIOL account. In addition to the visual component, users can upload a custom voiceover or take advantage of the system’s text-to-speech functionality in order to help further elaborate on the vehicle’s finer details which may otherwise go unnoticed. Buttons can be generated and placed next to the video, providing users with a direct link to the dealership website or special promotional page.
HomeNet's proprietary Get. Edit. Deliver. technology distributes enhanced vehicle inventory data for thousands of automotive dealers throughout the United States and Canada. HomeNet’s signature solution, the Inventory Online (IOL) Marketing Suite, is an industry-leading vehicle inventory management and marketing system. IOL’s suite of web-based applications helps dealers to efficiently manage their entire online inventory from one centralized location and distribute emotional vehicle advertisements to any online destination. The IOL system also streamlines the inventory aggregation and enhancement process, enabling vendors to better focus on lead generation for their dealership customers and not inventory management/support. As one of the most respected data aggregators in the industry, HomeNet has built successful partnerships with dozens of leading automotive companies. IOL currently processes more than 2.5 million vehicles each day for over 15,000 dealership locations.
About HomeNet, Inc.
HomeNet, Inc. is a privately owned automotive technology provider. Founded in 1996, HomeNet's core focus is providing innovative technology solutions to help automotive dealers increase online sales. HomeNet offers its products to a variety of customers including dealers, OEMs, website providers, CRM providers, digital lot management firms, finance/leasing agents, auction agents, and more. The company is based on Christian principles and is headquartered in West Chester, PA, with satellite offices in AZ, FL, GA, IA, IL, TX, and UT. For more information, please visit www.homenetinc.com.
February 23rd, 2009
HomeNet's Director of Sales, Tim James, was a featured guest on the popular automotive radio show/podcast - "Straight Talk with Jimmy Vee & Travis Miller." This interview is a part of a special series created exclusively for auto dealers who want to drive more traffic and find success in the ever changing new economy.
The interview covered a variety of topics that are vital to the success of dealers in this challenging economic climate. James noted that while 2009 will most likely prove to be a tough year for the industry, it could also be a year of opportunity for dealers who are willing to accept the fact that it's not 'business as usual'. According to James, successful dealers must streamline their internal processes and view the Internet as 'marketing' as opposed to 'technology'.
Vee and Miller pressed James for three concrete ideas that will help dealers to thrive in the current economy. James' response:
- Become the best media source in your market. You are in the 'media business' now, so it's your job to drive traffic to your website and satisfy the consumers thirst for on-demand information.
- Get your inventory on the Web right away! You are losing money ever day your vehicles sit on the lot without being advertised.
- Embrace the next generation of marketing, specifically 'mobile marketing'.
CLICK HERE to download a FREE copy of this very informative podcast.
February 13th, 2009
West Chester, PA – Feb. 3, 2008 – HomeNet, Inc. has released an upgrade to the automotive technology provider’s popular Inventory Online (IOL) Vehicle Marketing Suite, which further enhances its integration with Carfax. More than 15,000 dealership locations throughout the United States and Canada are now equipped with the ability to provide consumers with real-time access to Carfax Vehicle History Reports, straight from their webIOL account. Convenient template emails which contain links to Carfax reports can be customized and distributed to prospective buyers who request more information about a specific vehicle.
“This convenient tool is designed to make it easier for dealers to provide consumers with the real-time information they have come to expect during the vehicle buying cycle," commented HomeNet CEO Jesse Biter. "The faster dealers can get reliable 3rd-party information like a Carfax Vehicle History Report into the hands of prospective customers, the more likely they will be to visit the lot."
HomeNet's proprietary Get. Edit. Deliver. technology distributes enhanced vehicle inventory data for thousands of automotive dealers throughout the United States and Canada. HomeNet’s signature solution, the Inventory Online (IOL) Marketing Suite, is an industry-leading vehicle inventory management and marketing system. IOL’s suite of web-based applications helps dealers to efficiently manage their entire online inventory from one centralized location and distribute emotional vehicle advertisements to any online destination. The IOL system also streamlines the inventory aggregation and enhancement process, enabling vendors to better focus on lead generation for their dealership customers and not inventory management/support. As one of the most respected data aggregators in the industry, HomeNet has built successful partnerships with dozens of leading automotive companies. IOL currently processes more than 2.5 million vehicles each day for over 15,000 dealership locations.
About HomeNet, Inc.
HomeNet, Inc. is a privately owned automotive technology provider. Founded in 1996, HomeNet's core focus is providing innovative technology solutions to help automotive dealers increase online sales. HomeNet offers its products to a variety of customers including dealers, OEMs, website providers, CRM providers, digital lot management firms, finance/leasing agents, auction agents, and more. The company is based on Christian principles and is headquartered in West Chester, PA, with satellite offices in AZ, FL, GA, IA, IL, TX, and UT. For more information, please visit www.homenetinc.com.
February 3rd, 2009
West Chester, PA – January 15, 2009 – HomeNet, Inc. has released a new pricing analysis tool, as part of the latest upgrade to the automotive technology provider’s popular Inventory Online (IOL) Vehicle Marketing Suite. The new feature will equip dealers with the ability to obtain real-time pricing information for their online inventory, based on HomeNet’s extensive database of more than 2.5 million vehicles. Dealers will be able to take advantage of this upgrade immediately, as part of their IOL Pro subscription.
The system evaluates pricing for a particular vehicle, comparing it to similar vehicles on a local or national basis. Advanced features permit users to refine the results even further, based on dealer-defined parameters. An interactive graph displays the system’s final analysis, clearly outlining where the dealer’s price point ranks in comparison to the competition. Furthermore, the tool provides trend analysis to help dealers better predict future pricing changes.
"This is very useful new feature and we are pleased to make this available to our IOL Pro dealers,” commented HomeNet CEO Jesse Biter. “In this challenging economic climate, it is imperative for dealers to ensure that their vehicles are both accurately and competitively priced. We are confident that the pricing analysis feature will become an invaluable tool for our dealers, helping them to better stay in tune with rapidly-changing marketplace trends.”
For more information regarding the pricing analysis tool, dealers should contact the HomeNet Sales Team at salesteam@homenetinc.com or 877-738-3313.
HomeNet's proprietary Get. Edit. Deliver. technology distributes enhanced vehicle inventory data for thousands of automotive dealers throughout the United States and Canada. HomeNet’s signature solution, the Inventory Online (IOL) Marketing Suite, is an industry-leading vehicle inventory management and marketing system. IOL’s suite of web-based applications helps dealers to efficiently manage their entire online inventory from one centralized location and distribute emotional vehicle advertisements to any online destination. The IOL system also streamlines the inventory aggregation and enhancement process, enabling vendors to better focus on lead generation for their dealership customers and not inventory management/support. As one of the most respected data aggregators in the industry, HomeNet has built successful partnerships with dozens of leading automotive companies. IOL currently processes more than 2.5 million vehicles each day for over 15,000 dealership locations.
About HomeNet, Inc.
HomeNet, Inc. is a privately owned automotive technology provider. Founded in 1996, HomeNet's core focus is providing innovative technology solutions to help automotive dealers increase online sales. HomeNet offers its products to a variety of customers including dealers, OEMs, website providers, CRM providers, digital lot management firms, finance/leasing agents, auction agents, and more. The company is based on Christian principles and is headquartered in West Chester, PA, with satellite offices in AZ, FL, GA, IA, IL, TX, and UT. For more information, please visit www.homenetinc.com.
January 15th, 2009
West Chester, PA – Dec. 8, 2008 – HomeNet, Inc. has released a new 'Best Practices Guide to Effective Vehicle Photography'. The free eBook provides a step-by-step guide of best practice tips and techniques that have been developed and successfully incorporated in the field by experts in digital lot management. Topics covered include: photo standardization, custom vehicle-specific photos, frame display, vehicle location, avoiding shadows/glares, and much more.
“HomeNet has been serving the online inventory needs of dealers for more than a dozen years and as a result, our paths have crossed with virtually every aspect of the online automotive space,” commented HomeNet CEO Jesse Biter. “While there are many examples of effective vehicle photography on the web, unfortunately, there are still significatly more non-effective examples. This guide was compiled by experts who not only know their way around a lot, but are also quite knowledgable in both digital photography and Internet Marketing. This guide presents a great primer for newbies and will provide a valuable reference tool for seasoned Internet Managers and other automotive professionals.”
CLICK HERE to download this free eBook.
About HomeNet, Inc.
HomeNet, Inc. is a privately owned automotive technology provider. Founded in 1996, HomeNet's core focus is providing innovative technology solutions to help automotive dealers increase online sales. HomeNet offers its products to a variety of customers including dealers, OEMs, website providers, CRM providers, digital lot management firms, finance/leasing agents, auction agents, and more. The company is based on Christian principles and is headquartered in West Chester, PA, with satellite offices in AZ, FL, GA, IA, IL, TX, and UT. For more information, please visit www.homenetinc.com.
December 8th, 2008
Outsell LLC, the fastest growing Internet auto sales and marketing company, has signed a group agreement with auto dealer, Sheehy Auto Stores, which is expected to yield over $3,000,000 in gross profit for sales and service in 2007 via interactive marketing and live automotive chat.
“Outsell has been extremely successful in driving customers into our dealership,” said Roy Reutter, Corporate eBusiness Director at Sheehy Auto Stores. “Outsell was a great investment in 2006. Only 3 months into the program, we recorded a 18:1 return on investment. We are obviously looking forward to growing with Outsell in 2007.”
Sheehy Automotive has been using the IOL system corporately since 2002.
January 16th, 2007
Kentucky-based CarJockey.com, the Internet's largest wholesale used vehicle network for franchised dealers, this week said the company has exceeded 3000 vehicles in its dealer network. CarJockey.com is powered by HomeNet's Inventory Online (IOL) system.
Network fees are completely success based; members pay no setup fees, no monthly fees, and no listing fees. Dealers eliminate excess inventory without additional maintenance and purchase retail-ready vehicles with confidence from reputable franchised dealers, the company said.
"Our dealers now have access to 10 times the number of franchise dealer's vehicles they might see at a traditional auction on a weekly basis. They are available 24 hours a day and all vehicles come with a guaranteed vehicle condition report," said John Moore, founder of CarJockey.com.
"We will increase the inventory immensely over the next year, but the growth in usage, the increase in completed transactions and our overall dealer response is most encouraging."
In a recent survey, more than 90 percent of CarJockey.com dealers rated the service as good to great, the company said in a press release. "We have found the system an excellent tool for both buying and selling vehicles. We have sold vehicles over 400 miles away and have access to retail ready vehicles from other franchised dealers," said Ryan Burton of Cain Motors in Canton Ohio.
CarJockey.com's unique system provides dealers a human component to the process and allows buyers and sellers to complete transactions at market values efficiently. Utilizing the dealers' current data management systems, CarJockey.com automatically loads the dealer's excess inventory in the Network. Buyers can search the inventory and make offers based on market values for vehicles that fit their desired inventory or customer specific vehicles. CarJockey.com's automated notification system then alerts sellers when a legitimate offer has been established.
Currently most vehicles in the system are in a six state area, including Kentucky, Tennessee, Georgia, Indiana, South Carolina and Ohio.
"We have spent the last six months learning from our dealers and building the system around their needs, we will be expanding our marketing in the very near future. We hope to grow our presence in California, Florida and the Southwest markets soon. Based on recent growth and our expectations, we plan to have over 1500 dealers and 20,000 vehicles by the end of 2007," said Moore.
November 9th, 2006
